[ LEGAL_RECORD · TERMS_OF_SERVICE ]
Terms of Service
AIVIS Tracker — Terms of Service
Last updated: 2026-06-18
Version: 1.0
Contact: hello@aivis.space
IMPORTANT — PLEASE READ CAREFULLY. These Terms of Service ("Terms") govern your access to and use of the AIVIS Tracker service ("AIVIS," "the Service," "we," "us," or "our"), a brand visibility monitoring platform operated by Gopinath (sole proprietor).
BY REGISTERING FOR AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT REGISTER OR USE THE SERVICE.
THESE TERMS CONTAIN A LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF AN ENTITY, YOU REPRESENT THAT YOU HAVE AUTHORITY TO BIND THAT ENTITY.
1. The Service
1.1 Description
AIVIS Tracker is an AI visibility monitoring platform. It tracks how large language models (LLMs) including GPT-4o, Claude, Gemini, and Perplexity describe and reference your brand in their responses. The Service provides:
1.2 AI Models Monitored
The Service monitors responses from publicly available LLMs. The specific models and versions monitored may change over time. As of the effective date, the Service monitors: GPT-4o (OpenAI), Claude (Anthropic), Gemini (Google DeepMind), and Perplexity. We do not control, endorse, or modify the outputs of these third-party AI models.
1.3 No Legal or Professional Advice
AIVIS provides brand monitoring data and analytics. The Service does not provide legal advice, compliance certification, or professional services. Scan results, verdicts, integrity scores, and audit records are informational tools and do not constitute legal evidence, legal advice, or a guarantee of AI behavior.
2. Eligibility and Registration
2.1 Eligibility
You must be at least 18 years old to use the Service. By registering, you represent that you meet this requirement and that your registration information is accurate and complete.
2.2 Account Registration
You register by providing:
You may also register via Google OAuth, which provides your email address and Google profile information.
2.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately at hello@aivis.space of any unauthorized use.
2.4 Account Types
The Service offers the following account types:
3. Subscription and Billing
3.1 Payment Processor
All payments are processed by Dodo Payments, our third-party payment processor. We do not store full payment card details on our servers. Payment data is handled by Dodo Payments in accordance with their privacy and security policies.
3.2 Subscription Plans
Paid subscriptions are (i) Starter ($39/month), (ii) Growth ($99/month), and (iii) Agency ($299/month). Enterprise pricing is custom and determined by agreement.
3.3 Billing Cycle
Subscriptions are billed monthly in advance on the date of initial payment. Each billing period renews automatically unless cancelled before the renewal date.
3.4 Trial
The trial period is 7 days from activation. A valid payment method is required to start the trial. You are entitled to 3 total scans during the trial. The trial does not automatically convert to a paid subscription. At trial expiration or quota exhaustion, your access will be limited or locked unless you subscribe.
3.5 Cancellation
You may cancel your subscription at any time through the account settings or via the Dodo Payments customer portal. Upon cancellation, access to paid features continues until the end of the current billing period. After the period ends, your plan will be downgraded and access to paid features will cease.
3.6 Payment Failures
If a payment fails, we will notify you and your account will be flagged. During this period your plan is preserved for a grace period. If payment is not resolved, access to paid features will be suspended.
3.7 Plan Changes
Upgrades take effect immediately. Downgrades take effect at the end of the current billing period. Feature availability is determined by your current plan at the time of use.
3.8 Refunds
All subscriptions are non-refundable except as required by applicable consumer law. No partial refunds are provided for partial billing periods.
4. Data Ownership and Usage
4.1 Your Data
You retain all ownership rights to the brand data, brand facts, campaign configurations, and any other content you submit to the Service ("Your Data"). We do not claim ownership of Your Data.
4.2 Our License to Process Your Data
To provide the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to access, process, store, and display Your Data solely as necessary to:
4.3 AI Response Data
The Service generates and stores AI model responses, verdicts, and derived analytics. These are generated data, not Your Data. We retain ownership of the Service-generated data and grant you access to it according to your plan's retention limits.
4.4 Google OAuth Data
If you connect Google Analytics 4 (GA4) or Google Search Console (GSC) accounts via OAuth, you grant us a limited license to:
Your Google data is used exclusively for visibility correlation analysis within the Service. It is not shared, sold, or used for any other purpose.
4.5 Data Retention
| Plan | Data Retention Period |
| ------ | ---------------------- |
| Trial | 7 days |
| Starter | 30 days |
| Growth | 12 months |
| Agency | 24 months |
| Enterprise | Custom |
When you delete your account, data is permanently deleted following the 24-hour grace period described in Section 11, in accordance with our Privacy Policy. Google-sourced data is not retained for recovery beyond that grace period. After a plan downgrade, data that falls outside your new plan's retention window is removed.
5. Acceptable Use
5.1 Prohibited Conduct
You agree not to:
5.2 Truth Snapshot Accuracy
You are responsible for the accuracy of the brand facts you submit to your Truth Snapshot. Knowingly submitting false facts for the purpose of generating misleading verdicts is a violation of these Terms.
5.3 Monitoring Limitations
The Service monitors publicly available AI model outputs. We do not guarantee that:
6. Google OAuth — Specific Disclosures
6.1 Scope of Access
When you connect Google Analytics 4 or Google Search Console:
6.2 Use of Google Data
Google Analytics and Search Console data is used solely to:
6.3 Data Sharing
We do not share Google user data with third parties, sell Google user data, or use Google user data for advertising, training AI models, or any purpose other than providing the Service to you. AIVIS Tracker's use and transfer to any other app of information received from Google APIs will adhere to the [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.
6.4 Revocation
You may revoke Google OAuth access at any time via your Google Account permissions page or by disconnecting the integration within AIVIS. Revocation will not affect data already imported.
7. Third-Party Services
7.1 Service Dependencies
The Service relies on:
7.2 No Liability for Third Parties
We are not responsible for the availability, security, or performance of third-party services. Your use of Google APIs is subject to Google's Terms of Service.
8. Intellectual Property
8.1 Service IP
The Service, including its code, design, branding, algorithms, and proprietary technology, is owned by Gopinath (sole proprietor) or its licensors. AIVIS Tracker, the AIVIS logo, and related marks are trademarks. You may not use these marks without prior written permission.
8.2 Feedback
If you provide feedback, suggestions, or feature requests, we may use them without obligation to you.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(A) AIVIS AND ITS OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM (I) YOUR USE OR INABILITY TO USE THE SERVICE, (II) ANY THIRD-PARTY AI MODEL OUTPUT, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, OR (IV) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE.
(B) OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (II) $100.
(C) THESE LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
(A) MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
(B) THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR VIRUS-FREE
(C) THAT SCAN RESULTS, VERDICTS, OR INTEGRITY SCORES ARE ACCURATE, COMPLETE, OR RELIABLE
(D) THAT AI MODEL OUTPUT ANALYZED BY THE SERVICE REFLECTS THE ACTUAL BEHAVIOR OF THE MODEL AT ANY GIVEN TIME
YOU ASSUME ALL RISK FOR YOUR USE OF THE SERVICE AND THE INTERPRETATION OF SCAN RESULTS.
11. Termination
11.1 By You
You may delete your account at any time via Account Settings. Deletion is processed after a 24-hour grace period during which you may cancel the deletion request. Upon completion:
11.2 By Us
We may suspend or terminate your access if:
11.3 Effect of Termination
Upon termination, your right to access the Service ceases. Sections 4 (Data Ownership), 8 (Intellectual Property), 9 (Limitation of Liability), 10 (Disclaimer of Warranties), and 12 (General) survive termination.
12. General Provisions
12.1 Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after the effective date of changes constitutes acceptance of the updated Terms.
12.2 Governing Law
These Terms are governed by the laws of Chennai, Tamil Nadu, India, without regard to conflict of law principles. The exclusive venue for any disputes shall be the courts of Chennai, Tamil Nadu, India.
12.3 Entire Agreement
These Terms constitute the entire agreement between you and AIVIS regarding the Service and supersede all prior agreements.
12.4 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.
12.5 Waiver
Failure to enforce any right or provision of these Terms does not constitute a waiver.
12.6 Contact
For questions about these Terms, contact:
Email: hello@aivis.space
Response time: We aim to respond within 48 hours.
Appendix A: Plan Comparison
| Feature | Trial | Starter ($39/mo) | Growth ($99/mo) | Agency ($299/mo) |
| --------- | ------- | ------------------ | ----------------- | ------------------ |
| Brands | 1 | 1 | 5 | 20 |
| Competitors | 3 | 3 | 10 | 50 |
| Users (seats) | 1 | 1 | 5 | 20 |
| Scans | 3 total | 3/week | 10/week | 25/week |
| History | 7 days | 30 days | 12 months | 24 months |
| Visibility Dashboard | ✓ | ✓ | ✓ | ✓ |
| Truth Snapshot | ✓ | ✓ | ✓ | ✓ |
| Verdict Engine | ✓ | ✓ | ✓ | ✓ |
| Integrity Score | ✓ | ✓ | ✓ | ✓ |
| CSV Data Export | — | ✓ | ✓ | ✓ |
| Audit Ledger | 🔒 | — | ✓ | ✓ |
| PDF Evidence Reports | — | — | ✓ | ✓ |
| Evidence Export | — | — | ✓ | ✓ |
| Manual Review Queue | — | — | ✓ | ✓ |
| Team Collaboration | — | — | ✓ | ✓ |
| White-Label Reports | — | — | — | ✓ |
| Client Management | — | — | — | ✓ |
| RBAC | — | — | — | — (Enterprise) |
| SSO | — | — | — | — (Enterprise) |
Trial requires a valid payment method. Enterprise plans have custom pricing and limits — contact hello@aivis.space.